building modular, reusable solutions for SharePoint
KNOWLEDGE BASE v1.1 KnowledgeBase v1.1 is an easy to use application that allows you to create and manage knowledge base articles for your employees, customers or partners. Users can quickly and easily locate and retrieve information anywhere within their SharePoint environment. Administrators can create and maintain knowledge base articles that include a review process so that only published articles are available to users. KnowledgeBase can be used for many different purposes such as providing customer support, training new employees, or sharing partner documentation reducing the time it takes to deliver important information.
FEATURES
Easily create and manage all knowledge base articles
Attach one or more documents to an article
Review articles before publishing
Archive published articles that are no longer valid
Create categories for organizing articles
Associate key words to ensure most relevant searches
Display list of recently published articles
Dynamic search using multiple search criteria
Email articles to multiple recipients
Archive outdated information
Tabs, displays, forms, and end-user actions that are customizable using point-and-click-wizards
Ability to distribute end-user search and review functionality to department dashboards, user consoles, or other locations in your environment
SPECIFICATIONS
Requires CorasWorks Workplace Suite v10.3.1+
Requires CorasWorks Data Integration Toolset v1.6+
